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How can I pay for my order?

You can use any of the payment types listed in your Checkout to pay for your order. We take your security very seriously, therefore your details are safe with us.

We also take fraud very seriously too, so all credit and debit card holders are subject to validation and authorisation by both us and the card issuer.



Where can I get a promo code to use on my order?

We understand that our customers like to get their hands on a great deal from time to time.

We'd suggest that you check out the website, we often have really great promos running where you can grab a steal.

If it's a discount code that you're after - we send out discount codes to our customers in our newsletters. Sometimes you'll spot a code on Twitter or Facebook or the banner on our website too - keep your eyes peeled.

Our discount codes can be sent to individuals and may be locked to those accounts only, as explained in the T&CS.

 

Can I use more than one promo code on my order?

Using a discount code on your order? You can only use one per order – this includes our free delivery codes.

 

What currencies can I use to place an order with MAD?

You can pay using various currencies. When you come to pay for your order, If your payment card is registered with a different currency to the one you’re purchasing in, then your bank will convert the price using their exchange rate.

 

Will I be charged International Bank Fees when ordering?

It's possible you may be charged an international transaction fee by your bank if you're shopping outside Australia - this charge comes directly from your bank and is outside of our control.

 

Can you tell me about your online security policy?

We're committed to ensuring we keep our customers safe. In order to do this, we perform identity checks on some orders. If we're unable to validate your identity, we may get in touch to ask for a little more information from you. This will leave a soft footprint to let you know it's been done. We don't undertake any credit checks during this policy and rest assured these will not affect your credit rating.

In the unlikely event of unauthorised use of your card, you must report the transaction immediately to your card provider in order to qualify for security protection and please contact us too. In these rare cases, we make every effort to ensure we have the resources to stop any fraudulent activity and to help guarantee the security of your purchases and details.